Networking Issues Affecting DFW
January 24th, 2011 @ 02:42 PM
UPDATE @ 4:25PM CST - After further investigation, the networking issues we encountered in our DFW data center do not appear to be DDoS related. With that said, the issue has been resolved and your slice(s) are online.
We apologize for any confusion this may have caused and appreciate your continued support.
UPDATE @ 3:40PM CST - Our engineers have isolated and taken care of the DDoS that was affecting many customers and their slices in DFW as well as the SliceManager. If you're having further issues, please don't hesitate to swing by chat at https://chat.slicehost.com or shoot us a ticket at support@slicehost.com.
We are currently experiencing a large DDoS that is affecting some customers in our DFW data center as well as SliceManager access. We are investigating and working to resolve this issue.
Please feel free to swing by chat (https://chat.slicehost.com) or shoot us a ticket (support@slicehost.com) if you're having issues.
Posted by BenH
Comments:
Neil commented on Mon Jan 24 14:51:15 UTC 2011:
This is huge as it’s responsible for several of my sites being unreachable. Please keep us informed as you get news so I can update my clients. Thanks.
William Ashworth commented on Mon Jan 24 14:53:35 UTC 2011:
DDoS is difficult to overcome sometimes guys. Even Amazon went down recently. Patience. They’re working as hard as they humanly can.
Jeremy Debate commented on Mon Jan 24 14:56:02 UTC 2011:
This is a huge problem, given that all slices created are automatically assigned to DFW. What are our options for moving slices to different data centers to prevent losing business to a DDoS on a single datacenter?
William Ashworth commented on Mon Jan 24 14:58:03 UTC 2011:
Rackspace Cloud. I’m 99% sure that’s the answer you’re looking for. Same company…sorta.
Mosab Ahmad commented on Mon Jan 24 15:18:34 UTC 2011:
Is there an estimate time for things to get functional again?
We can’t afford much downtime.