Emergency Switch Replacement STL-A
April 17th, 2009 @ 12:27 PM
We have determined one of our switches in the STL-A datacenter needs to be replaced. We plan on executing this maintenance tonight at 11:00PM CST. However, if the situation degrades anymore, we will need to do an emergency maintenance immediately.
The planned maintenance window will begin on Friday, April 17 at 11:00PM CST (04:00 UTC) and end at 12:00AM CST (5:00 UTC). We expect the actual downtime to be less than 30 minutes and many customers may only experience network latency.
We apologize for the short notice and any problems this may cause you. If you have any questions, please let us know. We appreciate your understanding and patience as we deal with this issue. Thank you for your support!
Update 11:40PM CST (4:40 UTC)- Maintenance has been completed successfully. We’ll continue to monitor for any irregularities.
Posted by matt_disabled

Comments:
Brendan commented on Fri Apr 17 13:37:53 UTC 2009:
It seems there’s been a few cases of misbehaving switches this month. Are these incidents related in any way or is this just a case of bad luck?
Manuel commented on Fri Apr 17 13:53:52 UTC 2009:
What about DNS service?
DNS Servers are in STL-A ?
Lee commented on Fri Apr 17 14:13:50 UTC 2009:
If you make sure you use ns3 as well as ns1/ns2 then you’ll be just fine from what I can see.
aamir attaa commented on Fri Apr 17 15:24:38 UTC 2009:
Hopefully it will go smooth