STL-B Network Maintenance

January 27th, 2012 @ 03:11 PM

Slicehost Engineers will be performing a network maintenance in our STL-B data center on Sunday, January 29th from 2:00AM - 3:00AM CST (8:00-9:00 UTC). The impact is expected to be minimal, but you may experience a brief period of intermittent connectivity to any slices located in our STL-B data center.

If you have any questions or concerns please get in touch with our support team by visiting SliceChat or via email at support@slicehost.com. Thank you for your patience and understanding.

DATE: January 29th, 2012

TIME: 2:00AM-3:00AM CST (8:00-9:00 UTC)

IMPACT: There may be a brief period of intermittent connectivity to any slices located in our STL-B data center.

Posted by Mark 0 comments »

SliceManager and API Maintenance - STL-B Only

January 25th, 2012 @ 04:29 PM

Slicehost Engineers will be performing updates to our slice infrastructure on Friday, January 27th from 10:00AM - 11:00AM CST (16:00-17:00 UTC). During this maintenance window, the SliceManager and the API will not be accessible for a small subset of customers in our STL-B facility. Additionally, your slice(s) may not be visible in the SliceManager during the maintenance window. However, they will remain online throughout the maintenance and will be available in the SliceManager once the maintenance has completed. We apologize for the inconvenience.

If you have any questions or concerns please get in touch with our support team by visiting SliceChat or via email at support@slicehost.com. Thank you for your patience and understanding.

DATE: January 27th, 2012

TIME: 10:00AM-11:00AM CST (16:00-17:00 UTC)

IMPACT: SliceManager/API will be unavailable during the maintenance for a small subset of customers in our STL-B facility.

Posted by Mark 0 comments »

Slicehost Priority Maintenance

January 24th, 2012 @ 01:22 PM

UPDATE: 10pm: Maintenance underway UPDATE: 12am: Maintenance will be extended by 2 hours until 2 am CST UPDATE: 2am: Maintenance completed

On Wednesday January 25th, 2012 from 10:00 PM - 12:00 AM CST (04:00 - 06:00 UTC - January 26th), Slicehost engineers will conduct a priority maintenance on our infrastructure. We do not anticipate any impact to services including slices, the SliceManager, and the Slicehost API.

Please join us in chat (https://chat.slicehost.com) or shoot us a ticket (support@slicehost.com) if you have any questions or concerns.

DATE: January 25th, 2012

TIME: 10:00PM-12:00AM CST (04:00-06:00 UTC - January 26th)

IMPACT: We do not anticipate any impact to services.

Posted by Mark 0 comments »

SliceManager and API Maintenance - STL-A Only

January 24th, 2012 @ 10:29 AM

Slicehost Engineers will be performing software updates to our slice infrastructure on Thursday, January 26th from 10:00AM - 11:00AM CST (16:00-17:00 UTC). During this maintenance window, the SliceManager and the API will not be accessible for customers located in our STL-A facility. Additionally, your slice(s) may not be visible in the SliceManager during the maintenance window. However, they will remain online throughout the maintenance and will be available in the SliceManager once the maintenance has completed. We apologize for the inconvenience.

If you have any questions or concerns please get in touch with our support team by visiting SliceChat or via email at support@slicehost.com. Thank you for your patience and understanding.

DATE: January 26th, 2012

TIME: 10:00AM-11:00AM CST (16:00-17:00 UTC)

IMPACT: SliceManager/API will be unavailable during the maintenance for customers located in our STL-A facility.

Posted by Mark 0 comments »

ORD Network Issues

January 10th, 2012 @ 03:31 PM

Update 3:49PM CST: This incident should be resolved for Slicehost customers.

We are experiencing some network connectivity issues in a portion of our ORD datacenter. Our engineers are currently working to resolve this issue. Updates will be posted to this page as they become available.

Please feel free to swing by chat (https://chat.slicehost.com) or shoot us a ticket (support@slicehost.com) if you have any further questions or concerns.

Posted by Mark

SliceManager and API Maintenance

January 10th, 2012 @ 09:51 AM

Update: Maintenance complete

Slicehost Engineers will be performing software updates to our slice infrastructure on Wednesday, January 11th from 10:00PM - 2:00AM CST (04:00-08:00 UTC - January 12th). During this maintenance window, the SliceManager and the API will not be accessible. Your slices will remain online and continue operating as expected. We will work to complete the maintenance as quickly as possible and apologize for any inconvenience.

If you have any questions or concerns please get in touch with our support team by visiting SliceChat or via email at support@slicehost.com. Thank you for your patience and understanding.

DATE: January 11th, 2012

TIME: 10:00PM-2:00AM CST (04:00-08:00 UTC - January 12th)

IMPACT: SliceManager/API will be unavailable during the maintenance.

Posted by Mark

STL-B Network Maintenance

January 8th, 2012 @ 12:15 PM

Update: Maintenance Completed

Slicehost Engineers will be performing a network maintenance in our STL-B data center on Monday, January 9th from 10:00PM - 10:30PM CST (4:00-4:30 UTC - January 10th). The impact is expected to be minimal, but you may experience a brief period of intermittent connectivity to any slices located in our STL-B data center.

If you have any questions or concerns please get in touch with our support team by visiting SliceChat or via email at support@slicehost.com. Thank you for your patience and understanding.

DATE: January 9th, 2012

TIME: 10:00PM-10:30PM CST (4:00-4:30 UTC - January 10th)

IMPACT: There may be a brief period of intermittent connectivity to any slices located in our STL-B data center.

Posted by Mark

SliceManager and API Maintenance - STL-B Only

January 8th, 2012 @ 12:11 PM

UPDATE: This maintenance has been completed.

Slicehost Engineers will be performing software updates to our slice infrastructure on Monday, January 9th from 10:00AM - 12:00PM CST (16:00-18:00 UTC). During this maintenance window, the SliceManager and the API will not be accessible for a small subset of customers in our STL-B facility. Additionally, your slice(s) may not be visible in the SliceManager during the maintenance window. However, they will remain online throughout the maintenance and will be available in the SliceManager once the maintenance has completed. We apologize for the inconvenience.

If you have any questions or concerns please get in touch with our support team by visiting SliceChat or via email at support@slicehost.com. Thank you for your patience and understanding.

DATE: January 9th, 2012

TIME: 10:00AM-12:00PM CST (16:00-18:00 UTC)

IMPACT: SliceManager/API will be unavailable during the maintenance for a small subset of customers in our STL-B facility.

Posted by Mark

Slicehost Network Issue - *Resolved*

January 7th, 2012 @ 12:26 AM

Update – 12:54 AM CST – Our network team has resolved the intermittent networking issues in our STL/DFW Data Centers. Slices should be operating as normal at this time. Thanks again for your patience during resolution!

Some customers are reporting a network outage at this time. Our folks are investigating and we will be notifying once the issue has been resolved.

If you have any questions, please chat us at http://chat.slicehost.com

Posted by Greg

SliceManager and API Maintenance

January 3rd, 2012 @ 02:47 PM

UPDATE: This maintenance has been canceled and will be re-scheduled.

Slicehost Engineers will be performing software updates to our slice infrastructure on Wednesday, January 4th from 10:00AM - 12:00PM CST (16:00-18:00 UTC). During this maintenance window, the SliceManager and the API will not be accessible for a small subset of customers in our STL-B facility. Your slices will remain online and continue operating as expected. We will work to complete the maintenance as quickly as possible and apologize for any inconvenience.

If you have any questions or concerns please get in touch with our support team by visiting SliceChat or via email at support@slicehost.com. Thank you for your patience and understanding.

DATE: January 4th, 2012

TIME: 10:00AM-12:00PM CST (16:00-18:00 UTC)

IMPACT: SliceManager/API will be unavailable during the maintenance for a small subset of customers in our STL-B facility.

Posted by Mark

STL-B Networking Issues

January 2nd, 2012 @ 02:13 PM

Update @3:48 PM CST - The network issues in STL-B have been resolved. Please don't hesitate to swing by our chat or shoot us an email support@slicehost.com if you notice any further issues.

We are currently experiencing some network connectivity issues in a portion of our STL-B datacenter. Our engineers are currently working to resolve this issue. Updates will be posted to this page as they become available.

Please feel free to swing by chat (https://chat.slicehost.com) or shoot us a ticket (support@slicehost.com) if you have any further questions or concerns.

Posted by Thomas

STL-A Networking Issues

December 13th, 2011 @ 12:31 PM

Update @1:01 PM CST - The network issues in STL-A as well as the temporary SliceManager issues have been resolved. Please don't hesitate to swing by our chat or shoot us an email support@slicehost.com

Update @12:51PM CST - Access to the SliceManager has been restored, however, your slices in STL-A may appear to be missing still. Our engineers are still working on fully resolving the issues with STL-A. Please don't hesitate to swing by our chat or shoot us an email support@slicehost.com

Update @12:47 PM CST - These issues appear to also be affecting access to the SliceManager. We are working as quickly as possible to resolve these issues as well. Please don't hesitate to swing by our chat or shoot us an email support@slicehost.com

We are currently experiencing some network connectivity issues in a portion of our STL-A Datacenter. Our engineers are currently working to resolve this issue. Updates will be posted to this page as they become available.

Please feel free to swing by chat (https://chat.slicehost.com) or shoot us a ticket (support@slicehost.com) if you have any further questions or concerns.

Posted by BenH

DFW Network Maintenance

December 12th, 2011 @ 02:48 PM

Update: 06:30 AM: Maintenance Completed

Update: 12:01 AM: Maintenance Started

On Tuesday December 13th, 2011 from 12:01 AM to 6:00 AM CDT (06:01-12:00 UTC), Slicehost Engineers will conduct a network maintenance in our DFW datacenter. We do not anticipate any impact to services.

If you have any questions or concerns please get in touch with our support team by visiting SliceChat or via email at support@slicehost.com.

DATE: December 13th, 2011

TIME: 12:01AM-6:00AM CDT (06:01-12:00 UTC)

IMPACT: We do not anticipate any impact to services.

Posted by Mark

DFW Network Issues

December 5th, 2011 @ 09:45 AM

Update at 10:09 CST - Our engineers have resolved the issue and connectivity should be restored for all affected parts of our DFW datacenter. If you continue to see issues please don't hesitate to shoot us an email (support@slicehost.com) or swing by chat at https://chat.slicehost.com.

We are currently experiencing some network connectivity issues in a portion of our DFW datacenter. Our engineers are currently working to resolve this issue. Updates will be posted to this page as they become available.

Please feel free to swing by chat (https://chat.slicehost.com) or shoot us a ticket (support@slicehost.com) if you have any further questions or concerns.

Posted by BenH

DFW Network Issues

December 2nd, 2011 @ 03:22 PM

Update: As of 3:48PM CST the network issue has been resolved and your slice(s) should be responding as expected.

We are currently experiencing some network connectivity issues in a portion of our DFW datacenter. Our engineers are currently working to resolve this issue. Updates will be posted to this page as they become available.

Please feel free to swing by chat (https://chat.slicehost.com) or shoot us a ticket (support@slicehost.com) if you have any further questions or concerns.

Posted by Mark